Privacy Policy

Last updated: January 2025 · JombolaKL · Kuala Lumpur, Malaysia

JombolaKL ("we", "us", or "our") operates the JombolaKL website and football community services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our website or services.

1. Information We Collect

We may collect the following personal information from you:

  • Contact information — your name, email address, phone number and WhatsApp number when you submit an inquiry or register for a session.
  • Session registration data — your attendance records, session preferences, and payment information for paid sessions.
  • Communications data — messages and information you send to us via email, WhatsApp, or our website contact form.
  • Usage data — general information about how you access and use our website, such as pages visited and browser type, typically collected in anonymized form via analytics tools.

2. How We Use Your Information

We use the personal information we collect to:

  • Process your session registrations and accept payments for paid sessions.
  • Respond to inquiries submitted through our website, email, or WhatsApp.
  • Send you session schedules, updates, and relevant community announcements.
  • Manage private bookings, corporate event arrangements, and partnership discussions.
  • Improve our website, services, and overall community experience.
  • Comply with applicable laws and regulations in Malaysia.

3. WhatsApp Communication

JombolaKL uses WhatsApp Business to communicate with players and clients. When you contact us via WhatsApp or provide your phone number, you consent to receiving session updates, confirmations, and relevant community messages through WhatsApp. You may opt out at any time by informing us directly.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our business (e.g., payment processors, venue booking platforms) under confidentiality obligations.
  • Authorities where required by Malaysian law or a valid legal obligation.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements under Malaysian law. You may request deletion of your data at any time by contacting us.

6. Security

We implement reasonable organizational and technical measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under applicable Malaysian data protection principles, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at jombolakl@gmail.com.

8. Cookies

Our website may use basic cookies to enhance your browsing experience. These are non-personally-identifiable. You may configure your browser to refuse cookies, though this may affect certain website functionality.

9. Third-Party Links

Our website may contain links to third-party services (e.g., WhatsApp, social media). We are not responsible for the privacy practices of those external services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised "last updated" date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: